Privacy Policy

Last updated: 30 September 2026

This policy explains how Eleanor Wasserberg ("I", "me", "my") collects, uses and protects your personal information when you visit eleanorwasserberg.com or use my services, which include creative writing mentoring, manuscript assessment and courses.

Who I am

I am the data controller for your personal information. I am a sole trader based in [Stroud, Gloucestershire, UK / your registered address].

You can contact me about anything in this policy at [your email address].

What information I collect

When you contact me or enquire about my services. Your name, email address and any details you include in your message, such as information about your writing project.

When you join my mailing list. Your name and email address, if you sign up for a newsletter or updates.

When you become a client. Your contact details, payment and invoicing information, and the writing you share with me, such as manuscripts, extracts, synopses and related correspondence.

How and why I use your information

PurposeLawful basisReplying to your enquiries and providing quotesLegitimate interests, and steps taken at your request before entering a contractProviding mentoring, assessments and courses, and managing bookings and paymentsContractKeeping accounting and tax recordsLegal obligationSending you my newsletter or marketing emailsConsent (you can withdraw it at any time)Understanding how the website is used so I can improve itConsent (for non-essential cookies) or legitimate interests

Your writing and confidentiality

Manuscripts and other work you share with me are treated as confidential. I will use them only to provide the service you've asked for. I will not share them with anyone else, publish them, or use them to train AI tools. Your work remains your own.

Who I share information with

I never sell your personal information. I share it only with trusted providers who help me run my business, and only as far as necessary. These may include:

  • Google Meet

  • My accountant, and professional advisers where needed

  • Authorities, where I'm legally required to disclose information

Some of these providers may process data outside the UK. Where they do, I rely on appropriate safeguards, such as the UK International Data Transfer Agreement or an adequacy arrangement.

How long I keep your information

  • Enquiries that don't lead to work: up to 12 months

  • Client records and correspondence: for 6 years after our work ends, in line with tax and accounting requirements, unless you ask me to delete your manuscript materials sooner

  • Manuscripts and shared work: for 12 months after our work ends, then securely deleted unless you ask me to delete them earlier

  • Mailing list: until you unsubscribe

Cookies

The website uses cookies. Essential cookies make the site work. You can manage or delete cookies in your browser settings or via the cookie banner on the site.

Your rights

Under UK data protection law you have the right to:

  • Access the personal information I hold about you

  • Have inaccurate information corrected

  • Have your information erased, in some circumstances

  • Restrict or object to how I use your information

  • Receive your information in a portable format

  • Withdraw consent at any time, for example by using the unsubscribe link in any email

To exercise any of these rights, email me at eleanor.wasserberg@gmail.com. I will respond within one month.

Security

I take reasonable steps to protect your information, including secure passwords, encrypted devices and reputable service providers. No online system is completely secure, but I will act promptly if there is ever a problem.